What is the process for custom workwear ?
The process for custom workwear includes consultation, design, sample creation, production, delivery, and after-sales service. For detailed steps, you can refer to our website or contact customer service for more information.
How long does it take to customize workwear ?
The time required for custom workwear varies depending on the order quantity and complexity. Generally, initial design and sample creation take 1-2 weeks, while mass production takes 3-6 weeks. The specific timeframe will be clarified in the quotation.
Can I provide my own design ?
Absolutely. You can provide detailed design drawings, and our designers will create samples and proceed with mass production based on your designs.
Can the design be modified ?
Yes, you can propose modifications during the sample creation stage. We will adjust the design based on your feedback until you are satisfied.
What payment methods are available ?
We accept various payment methods, including bank transfer, telegraphic transfer (T/T), credit card, and PayPal. Specific payment methods can be agreed upon when signing the contract.
Is a deposit required ?
Yes, typically a deposit of 30-50% is required to confirm the order, with the balance paid before delivery. The specific payment terms will be detailed in the contract.
Do you offer installment payment services ?
For large orders, we can negotiate installment payment options. Please contact our sales team for specific arrangements.
What delivery methods do you use ?
We offer various delivery methods, including air freight, sea freight, and express delivery. You can choose the appropriate method based on the urgency and budget of your order.
How long does delivery take ?
We offer various delivery methods, including air freight, sea freight, and express delivery. You can choose the appropriate method based on the urgency and budget of your order.
How are delivery charges calculated ?
Delivery charges are calculated based on the weight, volume, destination, and chosen shipping method. We will provide detailed cost information in the quotation.
What if there are quality issues with the received workwear ?
If you receive workwear with quality issues, please contact us within 7 days of receiving the goods. We will arrange for returns, exchanges, or other solutions to ensure your satisfaction.
Do you offer repair services for workwear ?
If you receive workwear with quality issues, please contact us within 7 days of receiving the goods. We will arrange for returns, exchanges, or other solutions to ensure your satisfaction.
Is there a quality guarantee ?
Yes, we provide a quality guarantee for all custom workwear. Specific warranty terms will be detailed in the contract.
How should I maintain and care for custom workwear ?
We will provide detailed maintenance and care guidelines upon delivery to ensure your workwear remains in good condition for a long time. If you have any questions, please contact our customer service at any time.
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